Returning Candidate?

Technical Service Rep - New York City

Technical Service Rep - New York City

Job ID 
2017-1157
Job Locations 
US-NY-New York City
Category 
Service
Type 
Full Time Exempt

More information about this job

Overview

US Water, has an immediate need for a Technical Service Representative located in the NYC Metro area. This is an excellent opportunity to join an expanding and growing company that offers a rewarding career and the ability to grow. We offer great benefits, a competitive hourly rate with overtime and benefits program, 401K match, company car, paid expenses and much more! If you have a passion for service and hands on work, enjoy working in a fast paced, high growth, energetic and customer focused environment, please apply. We are the best place to work in water and with your help we will meet our aggressive growth plans.

 

Territory/Location Information: This position is based in the NYC Metro Area

 

Your primary responsibilities will be tower cleaning, air handling, equipment installation, chemical delivery and basic mechanical work. You will act as a technical resource for internal and external customers on equipment related items. Works on special projects that are equipment related to improve the efficiency of the operation. You will participate in the field training program, including acquiring all assigned technical and mechanical knowledge. You will also be responsible for developing customer and prospect rapport and goodwill, for learning the customers’ and prospects’ operations and for becoming a producing member of the company sales and service team.

Responsibilities

  • Complete equipment installation, repair, tower cleanings and other work as assigned.

  • Conduct preventative maintenance/repairs on chemical feed pumps. Maintain inventory of spare parts, tubing, and lube oil for each pump. 
  • Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service 
  • Maintain effective two-way communication with the primary representative, or their supervisor if they are not available, so that they are continually aware of all personal, business and training needs. 
  • Responsible for all aspects of safety on the job, including the operation and maintenance of assigned company vehicle, the compliance with Synergy Services Safety, HAZMAT & Product Stewardship policies. 
  • Travels is required 
  • We rely on the diversity of our workforce to drive our growth and success. Our competitive salaries and benefits, as well as unlimited opportunities for professional growth and development, make US Water a great place to work.

Qualifications

  • 2 + years maintenance experience in industrial applications
  • 2 + years related Chemical service experience and the ability to interact well with customers
  • Basic knowledge of mechanical and electrical systems required
  • Ability to lift and move heavy loads
  • Basic Computer Skills including MS Outlook, Word and Excel
  • Pro-active Communication Skills
  • Must have a valid Driver's License and acceptable Motor Vehicle Record
  • No immigration sponsorship offered for this role
  • The qualified candidate will be subjected to pre-employment background check and drug screen

About U.S. Water:

U.S. Water is more than just a product supplier we are an integrated industrial water management company based in St. Michael, Minn., serving a quickly growing and diverse mix of customers in industries such as biofuels, power generation, midstream oil and gas, and healthcare. As a subsidiary of ALLETE Inc., we proudly serve more than 3,600 customers nationwide, provide integrated water management solutions by specializing in chemicals, treatment and monitoring equipment, engineering and related services that reduce water use, save energy and improve efficiency. U.S. Water has a national footprint and serves a significant number of Fortune 500 companies.  We encourage you to apply and to join our company – the best place to work in water!