U.S. Water Services

  • Learning & Development Coordinator

    Job Locations US-MN-St. Michael
    Job ID
    2018-1279
    Category
    Human Resources
    Type
    Full Time Exempt
  • Overview

    Come grow with us!  We are looking to hire a Learning and Development Coordinator to work in our corporate headquarters located in St. Michael, MN. 

     

    If you are hired for this role as a Learning and Development Coordinator you will be responsible for maintaining quality data in our LMS systems to be used across all departments and all business leaders in addition to ensuring that employees and managers have easy access to required information.   This includes analysis of data and providing the reports needed.  Aiding in content development, uploading, and input of tests, data, and content into the LMS system. Implementing and administering established policies and procedures for training processes, audits and addressing employee questions associated with the various programs.

     

    Responsibilities

    LMS:   Optimize the LMS tool – data quality, reporting, encouraging usage of data, dashboards and approvals within the tool.  Manages the LMS vendor and stays abreast of all updates and training.

    • Primary Administrator of the tools – giving required permissions to Managers and Leaders applicable to their role. Updating tool and data based on organization needs and applying configuration changes necessary to better fit our processes post implementation.  Understands the HRIS system to allow integration with the LMS.  Coordinates and helps administration of HRIS system when necessary.
    • Provides informed customer service to employees concerning all training and LMS data issues, questions and reporting as it relates to the data, escalating as needed.
    • Creates ongoing and ad hoc reports for leaders across the organization, analyzing data and making recommendations
    • Creates tests, develops course content using rapid software development tools, and responsible for all follow-up needed to ensure course or curriculum completion.  Tracking and follow-up for annual safety and compliance training.
    • Keep relevant course curriculum details for courses, maintains course descriptions, administers surveys, catalogs, calendars, rosters, and schedules. 

    Training:  In concert with the LMS, manages all aspects of logistics, material creation/purchase and tracking for instructor led training programs. 

    • In the LMS, creates learning events and activities, maps to curricula for people and groups.  Publishes, tests, and uploads files to appropriate locations for access prior to live instructor events. Manages SCORM content uploaded to the LMS and ensure it is error-free.
    • Collaborates with the training team and others to continuously improve both content and delivery of training programs and LMS usage.
    • Executes communications to appropriate audiences about all LMS and training events, updates, opportunities.
    • Tracks all necessary follow-up from instructor led training that will occur providing reports to the required managers as necessary.
    • Assists in facilitation of programs as necessary. 

    Other:

    • Keeps up-to-date on current developments in training and development by researching recognized publications and participating in professional activities to include:  associations, seminars, and conferences.
    • Be able support the HR team as backup if needed
    • Other duties as assigned

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