U.S. Water Services

  • Customer Service Representative - St. Michael, MN

    Job Locations US-MN-St. Michael
    Job ID
    2019-1358
    Category
    Customer Service
    Type
    Full Time Non Exempt
  • Overview

    U.S. Water is seeking a Customer Service Representative to join our team in St. Michael, MN, full-time, Monday through Friday.  While we are a Customer Service department, it is not your typical “customer service” and is not a call center environment.  We need someone who is driven, can work at a fast pace, occasionally high stress, with great attention to detail and can build trusting relationships both with our sales team and customers.  Handling issues and following tasks through to completion while working with other departments is key.  We will teach you our technology, process & services, but need someone who can bring strong work ethic and passion.

     

    Responsibilities

    The Customer Service Representative is the main point of contact for the Sales Representative, an extension of the Sales Rep for the customer, and serves as the liaison between the Sales Representative and other internal departments associated with the order process and the order to cash cycle.

     

    Qualifications

    Minimum Qualifications:

    • High School Diploma and 3+ years of Customer Service Experience or
    • 2-year College Degree with high work ethic and passion
    • Excellent phone presence
    • High proficiency working with computers (email, word documents and order entry)
       

    Desired qualifications:

    • Microsoft Navision (or other ERP software)
       

    About U.S. Water:

    U.S. Water is more than just a product supplier we are an integrated industrial water management company based in St. Michael, Minn., serving a quickly growing and diverse mix of customers in industries such as biofuels, power generation, midstream oil and gas, and healthcare. As a subsidiary of ALLETE Inc., we proudly serve more than 3,600 customers nationwide, provide integrated water management solutions by specializing in chemicals, treatment and monitoring equipment, engineering and related services that reduce water use, save energy and improve efficiency. U.S. Water has a national footprint and serves a significant number of Fortune 500 companies.  We encourage you to apply and to join our company – the best place to work in water!

     

    EEO/AA/F/M/Vet/Disabled

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